EDIT! - We've just been informed by Bank of America that because of the Memorial Day weekend holiday, processing set-up for credit card payments may have been delayed and we should once again be able to take credit card payments through Store Horsemen by tomorrow (Wednesday) afternoon. Sorry for the delay and the inconvenience.
We've gotten notification from some of our potential customers that their credit cards are not being accepted through Store Horsemen. That's kind of our fault and we apologize for it, and we're getting it resolved as quickly as we can.
The issue stems from the fact that we're in the process with switching credit card processing companies (from Paypal Credit Card Processing back to our original processor - Bank of America Merchant Services) and it's apparently taking them longer than expected to get that transferred over from one account to the other.
We're switching our credit card processing back to Bank of America Merchant Services because we just found out that when your business processes credit cards through Paypal, not only do you have to sign up for Paypal Pro which is an extra $30.00 per month (which we knew about) on top of the processing fees they already collect, but they also withhold 30% of the credit card payments for 90 days just in case of possible credit card charge-backs (which is something we can understand and expect), AND they also withhold 30% of the regular Paypal payments for 90 days as well!!
What's up with that crap?!? Those regular Paypal payments have nothing whatsoever to do with the credit card processing, and we weren't told when signing up for it that regular Paypal payments would be withheld as well. So, currently we have over $7,000.00 sitting in Paypal's bank account that they're drawing interest on that we can't touch for three months! It's insane and it should be illegal.
In any case, we've just been informed by Bank of America that our credit card processing abilities should be back up and running as normal by Saturday at the latest, but possibly even by tomorrow (Friday). So if you need to order anything from Store Horsemen via credit card, please (PLEASE!) come back to the store on Saturday afternoon, and everything should all be back in order.
Direct Paypal payments through Store Horsemen are still operating as they always have been. Thanks!